Van Cleef Silver

Return & Refund Policy:

We want you to love your jewelry. If something's not right, here's how we handle it.

You can return an item if:

It arrived damaged.

It does not match the description or photos we provided.

In these cases, contact us within 3 days of receiving your order. We'll arrange the return, exchange and try to resolve the issue once the item is received and inspected.

We cannot accept returns or offer refunds if:

The item was damaged by the customer (e.g., broken, bent, or scratched after delivery).

The item was lost or mishandled after delivery.

You simply changed your mind.

To start a return, DM us with your order number and a photo of the issue.

or contact us at phone number

Shipping Fees:

Within Beirut 3$

Outside Beirut 5$

Orders $30 and over will include free shipping at checkout.

We process and ship orders within 3-4 business day after payment confirmation or if you chose to pay cash on delivery. You'll receive a tracking number once your order is on its way.